Refund Policy — AnglerPermit Canada

Plain and simple: if we have not yet bought your licence, you get your money back — no questions asked.

1. The short version

You are fully refundable until we purchase your licence from the official provincial portal.

2. Before purchase — full refund

Changed your mind, made a mistake, or your trip fell through? If we have not yet purchased your licence, email support@anglerpermit.com with your application reference and we refund you in full, no questions asked.

3. After purchase

Government licence fees are non-refundable once a provincial portal issues the licence, so that portion cannot be returned to us or to you. Contact us anyway — we will review your situation and do what we can, including refunding our service portion where appropriate.

4. Our mistakes

If we purchase the wrong licence because of our error, we correct it at our own cost or refund you in full. You should never pay for a mistake we made.

5. Rejected or impossible applications

If the province cannot issue your licence — an exemption applies, the category is unavailable, or the portal refuses the application — you receive a full refund.

6. Processing times

Refunds are returned to your original payment method. Depending on your bank or card issuer, they typically appear within 5–10 business days.

7. How to request a refund

Email support@anglerpermit.com with your application reference and a sentence about what you need. A real person reads every message and we typically reply within one business day.